Frequently Asked Questions
Everything you need to know about your unlimited creative access.
How does the unlimited download subscription work?
Once you subscribe to a Craftnest plan, you gain instant access to our entire library. You can download as many digital assets as you need without any per-item fees.
What file formats are included in the downloads?
Most of our assets are provided in industry-standard formats including high-resolution JPG, PNG, SVG, and vector EPS files to ensure compatibility with your design software.
Can I use the downloaded items for commercial projects?
Yes, all downloads under an active subscription include a standard commercial license, allowing you to use them for client work and physical products for sale.
Is there a limit on how many files I can download per day?
There are no daily limits. Our 'Unlimited' promise means you can download as much as you want, whenever you want, provided it is for your own use.
What is your refund policy for digital subscriptions?
Due to the nature of digital assets, we generally do not offer refunds once a download has occurred. However, you can cancel your subscription at any time to prevent future billing.
How often is new content added to the library?
We update Craftnest weekly with fresh designs, templates, and assets to ensure our creators always have access to the latest trends and tools.